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Here to Help

Our skilled and innovative professional services, combined with a knowledgeable and experienced Customer Care team, ensure unsurpassed technical ability. We have a proven track record in successfully supporting solutions for organizations of all sizes, across a variety of corporate and government sectors. We are able to handle a high percentage of technical support issues remotely using advanced, secure remote connectivity tools that allow us to connect virtually to any PC or server.

In addition to standard software and hardware maintenance, the ImageSoft Customer Care plan provides extended support for ImageSoft-deployed or ImageSoft-certified solutions. Working closely with your certified system administrator and product vendors, Customer Care fills in the gaps inherent in standard software and hardware maintenance contracts. It provides an extra measure of support so that issues are effectively corrected in the shortest possible time.

Customer Care Workflow